HoloLens used to anticipate travellers’ needs
Whilst passengers may feel a little undeterred by a member of the cabin crew wearing a HoloLens it makes a lot of sense. They have all the information in front of them to make your journey better. The more you know about a customer, the better you can serve them.
One for marketing suites and exhibition centres? It would certainly give you a head start.
Air New Zealand and information technology service provider Dimension Data unveiled a concept project using the Microsoft HoloLens headset. In the accompanying video, Air New Zealand flight attendants use the HoloLens to identify passengers via facial recognition, quickly accessing details about their destination, allergies, and even the time since they got their last beverage. ‘Visual and audio cues’ allow flight attendants to detect the passenger’s mood (calm or anxious, for example) and tailor services to their specific needs